Freight & Customs

Freight & Customs

The paperwork that decides whether your shipment moves — or sits at a border.

A shipment can clear the factory floor perfectly and still sit for days at a border because nobody flagged the paperwork in time. We coordinate freight and customs clearance alongside production — working with the appropriate customs and logistics partners — so documentation is handled ahead of time, not scrambled at the last minute, wherever your goods are headed.

Aerial view of a container ship crossing open water
What's Covered

From "it left the factory" to "it's at your door."

Freight and customs are two different jobs that fail for the same reason: nobody owned the handoff between them. We treat it as one job. Coverage runs first-mile pickup from the factory through customs clearance to last-mile delivery at the destination address — warehousing and multi-destination fulfillment in between are handled separately under Fulfillment & Distribution.

Ocean, Air & Express Freight

We book the mode that fits the shipment — cost-driven ocean freight, time-driven air freight, or express courier for smaller or urgent runs — instead of defaulting to whatever's easiest.

Customs Clearance Coordination

We coordinate clearance with the appropriate customs and logistics partners at destination, so classification and duties are handled correctly the first time.

Import Documentation

Commercial invoices, packing lists, and certificates get prepared and checked against the shipment before it moves — not assembled after a hold-up has already started.

Door-to-Door Delivery

Coordination continues past the port or airport, through inland transport to the final address — one shipment to track, not a relay of separate bookings.

DDP Support

When it makes sense, we can help structure a shipment as Delivered Duty Paid, so duties and clearance are settled before it arrives rather than becoming a surprise invoice at the border.

Choosing a Freight Mode

Ocean or air isn't a brand preference — it's a math problem.

The right mode depends on your timeline, your volume, and how much a delay actually costs you.

When Ocean Freight Makes Sense

  • Larger volumes where cost per unit matters more than speed
  • Timelines with a few weeks of built-in buffer
  • Bulky or heavy goods where air pricing gets punishing fast
  • Recurring, plannable replenishment rather than a one-off rush

When Air Freight Makes Sense

  • Launch dates or events that can't move
  • Smaller or lighter shipments where speed outweighs the cost gap
  • Filling a gap after an ocean shipment runs late
  • High-value goods where warehousing time itself carries a cost
How It Works

From a production finish date to a cleared delivery.

Freight is planned before production finishes, not after — that's what keeps a shipment from sitting idle waiting on a booking.

01

Quote & Plan

We quote freight options against your timeline while production is still running, so the mode is decided before the goods are ready to move.

02

Book & Document

Bookings are confirmed and documentation is prepared and checked in advance, aligned to the shipment that's actually leaving the factory.

03

Track & Clear

We track the shipment in transit and coordinate clearance with customs and logistics partners at destination as it arrives.

04

Deliver

Inland transport is coordinated through to final delivery, with status visible the whole way rather than going quiet once it clears the port.

Working With Us

What actually moves the cost and timeline.

Freight quotes vary a lot, but the underlying factors are consistent.

  • Freight mode & routing
  • Shipment weight & volume
  • Destination & last-mile distance
  • Incoterms & who holds duty risk
  • Seasonal capacity & booking lead time
  • Documentation complexity

Incoterms & documentation

We can quote under whichever incoterm fits your setup — FOB, DDP, or otherwise — and explain plainly what each one means for who's responsible for duties and clearance.

Today, our freight coordination runs strongest on lanes between China and North America; the same coordination model extends to other markets as your shipping does.

Bloom and Root product shipment, connected from production straight into freight and customs coordination.
Botanical Wellness · Bloom and Root

Production and freight, planned as one timeline instead of two.

Freight was coordinated alongside the manufacturing run itself, so the finished order moved as soon as it was ready — no gap between "the factory is done" and "the shipment is booked."

Industry: Botanical wellness · Market: Canada · Services: Packaging design, sampling, manufacturing, freight · Production: China
Read the case study →
FAQ

Freight and customs questions we hear most.

How do I ship manufactured goods from China to Canada or the US?

The shipment gets booked under a freight mode that fits your timeline, documentation is prepared and checked in advance, and clearance is coordinated with the appropriate customs and logistics partners at destination — planned alongside production, not after it's already finished.

Air freight vs. ocean freight — which should I use?

It comes down to timeline and volume. Ocean freight is generally cheaper per unit and suits larger, plannable shipments; air freight costs more but suits smaller runs or dates that can't slip. We'll quote both when it's a close call.

What does DDP shipping from China include?

Delivered Duty Paid means duties and import clearance are settled before the shipment arrives, so there's no separate invoice or hold-up waiting for you at the border. We can structure a shipment this way when it fits your setup.

What's the difference between FOB and DDP pricing?

Under FOB, you take on responsibility (and cost) for freight, duties, and clearance once the goods leave the factory. Under DDP, that's bundled into what you're quoted, and it's handled on your behalf through to delivery. Neither is universally better — it depends on how much of that coordination you want to hold yourself.

Can freight and customs be handled without using Warwick Link for manufacturing?

Yes. If your goods are already produced and you just need freight booked and clearance coordinated, that piece can stand on its own — it doesn't require routing production through us as well.

Have a shipment that needs to move — and clear — on schedule?

Tell us what you're shipping and where it's headed. We'll help you figure out what a realistic freight plan looks like.

Frequently Asked Questions

Everything you need to know before reaching out.

Getting Started

Do I need to use all of Warwick Link's services?

No. Work with us for one part of the process or several. We can support an existing supply chain, fill a specific gap, or coordinate the process end to end.

What makes Warwick Link different from a sourcing agent or freight forwarder?

We're not limited to finding a supplier or moving a shipment. Warwick Link connects sourcing, production, packaging, quality control, and logistics, while helping clients evaluate the options and trade-offs along the way.

Sourcing & Manufacturing

Where does Warwick Link source and manufacture products?

Our manufacturing network is strongest in China, with sourcing capabilities in other markets depending on the product and project requirements. Today, that network runs strongest between China and North America, and the same model extends as your sourcing does.

Can Warwick Link work with my existing manufacturer or supplier?

Absolutely. You don't need to switch suppliers to work with us. We can step in for custom packaging, quality control, freight, customs, fulfillment, or other parts of the supply chain where you need support.

What types of products can Warwick Link source or produce?

Our work spans custom packaging, apparel and branded merchandise, corporate gifting, onboarding and PR kits, promotional products, event materials, and other custom physical goods. For more specialized products, we assess feasibility before recommending an approach.

How long does a typical project take, from concept to delivery?

Timelines vary by product complexity, but most projects move from concept to delivery in roughly 8 to 16 weeks, including sampling, production, and shipping.

Quality & Compliance

Does Warwick Link handle quality control in China?

Yes. Depending on the project, we can coordinate sample approvals, production checks, and pre-shipment quality inspections before goods leave the manufacturer.

How is quality managed when manufacturing overseas?

We coordinate sample approvals, in-production checks, and pre-shipment inspections, so issues are caught before goods leave the manufacturer rather than after they arrive.

Logistics, Freight & Fulfillment

Can Warwick Link handle freight and customs?

Yes. We coordinate air, ocean, and express freight, along with customs documentation, clearance support, and final delivery based on the destination and shipment requirements.

Can you manage a project from sourcing through delivery?

Yes. Warwick Link can coordinate sourcing, sampling, manufacturing, packaging, quality control, freight, customs, and final delivery, or manage only the parts you need.

Do you handle fulfillment or warehousing?

Yes, depending on the project we can coordinate warehousing and pick-and-pack fulfillment alongside freight, so finished goods move directly to where they need to go.

Working With Us

Who does Warwick Link typically work with?

Growing brands launching or scaling a product, marketing and brand teams running campaigns or gifting programs, operations and procurement teams coordinating suppliers, and agencies or creative teams that need an idea made physical.

Is Warwick Link only for China-based manufacturing?

Today our network runs strongest between China and North America, but the same model extends as your sourcing needs do — we're not limited to a single country or region.

Can one company really handle sourcing, packaging, freight, and customs together?

Yes — that's the core of how Warwick Link works. Instead of coordinating separate vendors for each step, we connect sourcing, production, packaging, quality control, and logistics into one process.